Frequently Asked Questions


Q: Who will enjoy riding with the ETC Express power pack?

A: Anyone who wants to cruise or run errands with ease! The Express is quiet, fun and non-polluting.

Q: Will the Express fit my bike?

A: The Express is available with a universal rack that will fit almost any bike with 24", 26", 27" and 700c wheels (on a standard frame without rear suspension). Quickly convert your existing bike to an electric bike in less than 1 hour.

Q: How does the Express work?

A: The motor turns a friction wheel that drives the rear tire. The Express has batteries, charger and motor all in one easily removable unit. Since the Express pack is easily removable without tools, you can ride with power or remove the pack for instant weight savings.

Q: Do I have to pedal to obtain power?

A: The Express delivers enough power to propel you without pedaling. To prevent false starts before gaining control of the bike, you must pedal to about 3 mph. Then, simply press the handlebar-mounted lever to obtain 250 watts (1/3 HP) of continuous power. You can now choose to pedal or not.

Q: How fast and how far can I go

A: On level terrain, you can reach speeds of 12 - 15 mph (20-25 km/hr) without pedaling. The Express delivers enough power for up to 10 miles (16.7 km). Terrain, rider weight and tire inflation pressure affect results. Pedaling can increase both your range and speed. Pedaling may be required to climb some hills.

Q: How do I take care of the batteries?
A: The sealed, gel-cell lead acid batteries should be charged after each use. Simply plug the power cord into a standard outlet. Recharging takes 4 – 6 hours and costs less than a dime. The batteries can be recharged several hundred times. The ETC 24 volt, 12 amp hour battery system delivers 20% more power than industry standard batteries.

Q: Would a serious cycling enthusiast enjoy the ETC Express?

A: The Express is designed for riders who do the vast majority of their riding at less than 15 mph. However, a bike with the ETC Express might be the perfect gift to help other family members rediscover the joy of cycling! We frequently talk to satisfied users who would not be riding their bikes at all if they did not have the power of the ETC Express.

Electrify your ride!


This information is correct to the best of our knowledge and is subject to change without notice.

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